> For the complete documentation index, see [llms.txt](https://sejasuri.gitbook.io/webchat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sejasuri.gitbook.io/webchat/introducao.md).

# Introdução

### Como funciona

Adicionando um pequeno script de código à seu site, um chat semelhante ao da imagem aparecerá e seu cliente poderá conversar com a Suri ou ser atendido por sua equipe.

<figure><img src="/files/8CHKZh9EDLaGmbvMQeZc" alt=""><figcaption></figcaption></figure>

É possível customizar o comportamento da janela do chat, habilitando ou desabilitando a abertura automática, bem como escolher em quais páginas do seu site deseja inserir o WebChat.

### Como configurar

Seguindo este tutorial, você encontrará todos os conceitos do WebChat, bem como a forma de configuração que melhor se adapta à tecnologia que você usa.


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